FAQ

FREQUENTLY ASKED QUESTIONS – Get Smokes Online

Do you deliver anywhere in Canada?

Yes we deliver anywhere in Canada as long as you have a valid postal code.

How much is shipping?

Ontario and Quebec:

Shipping is $14.99 for Xpress Post and Free for all orders over $149.

Rest of Canada:

Shipping is $18.95 for Xpress Post and Free for all orders over $149.

How To Order?

Simple! Visit this page for instructions 

How do I pay?

We take the following payment methods:

  • Interac EMT
  • Credit Card

Please note: Credit card requires activation.
Click here to request credit card payment activation

How long until I receive my order?

All orders will be processed the same day and shipped out same-day or next business day at latest and will arrive in 2-3 business days!

How long does shipping take?

Majority of orders arrive within 2-3 business days!

Is the packaging discreet?

Yes! All orders are vacuumed sealed for freshness and come in discreet packaging!

Can I edit my order?

Of course! As long as your order hasn’t been shipped yet, we’ll do everything we can to accommodate you!

Where do you ship too?

We deliver all across Canada – as long as you have a valid postal code and address, we’ll get it there!

Tracking my order?

As soon as your order is completed we will email you a tracking # and you can also view your package status in “My account” page

I’m not happy with my order – refund?

We’ve never had a single complaint but if you’re not happy just email us and we’ll make it right!